FAQ / Clear answers, useful context
The questions teams ask before they begin.
Straightforward notes on how we engage, what we leave behind, and where responsibility sits.
What size engagement is a good fit?
We work in focused discovery and delivery engagements as well as longer programs. A useful starting scope is one meaningful domain, product, or integration journey with a named business owner and access to the teams who operate it. We will help shape a smaller first step if the initial brief is broad.
Who owns the APIs and artifacts after an engagement?
Your organization does. We make ownership explicit during discovery, work in your repositories and environments where practical, and leave the contracts, maps, standards, runbooks, and decision records created for the engagement with your team.
Can you work with systems we cannot replace?
Yes. Many engagements are designed around legacy platforms that must continue operating. We map the constraints, isolate translation behind clear boundaries, and plan incremental changes with cutover and rollback considerations rather than assuming a rewrite.
How do you participate in our security reviews?
We can join threat modeling, architecture review, and control-design sessions with your security and risk teams. We help document data flows, identity boundaries, policy decisions, and evidence needs. Your organization remains accountable for its security approvals and regulatory determinations.
What does useful API documentation include?
At minimum: a current contract, authentication and authorization guidance, examples for common flows, error behavior, versioning expectations, and a support or ownership route. We also help connect reference material to the developer journey so it is discoverable where teams need it.
Can you work with our procurement and vendor process?
Yes. We can provide a defined scope, deliverable list, collaboration model, and assumptions for your procurement review. Security questionnaires and vendor onboarding are coordinated with the appropriate Strataforge contact; timing depends on the review requirements.
What is your delivery cadence?
Most teams use a weekly planning and review rhythm with shorter working sessions as needed. We keep a visible decision log and near-term backlog, demonstrate working artifacts regularly, and adapt the cadence to your release windows and governance checkpoints.
How do you hand work over?
Handover is part of delivery, not a final-day event. The receiving team reviews contracts, tests, dashboards, and runbooks as they emerge. We plan paired sessions, operational walkthroughs, ownership confirmation, and a closeout review against agreed acceptance criteria.
Do you design developer portals?
Yes. We work on information architecture, API discovery, access and onboarding flows, reference content, service catalogs, and the operating model that keeps portal material accurate. We can extend an existing portal or help establish a focused first version.
Can you help establish observability for APIs and events?
Yes. We work with teams to connect service-level objectives, traces, consumer lag, failures, and escalation routes to the questions operators need to answer. Dashboards and alerts are designed around action and ownership, not chart volume.
How do you handle our data?
We ask for the least sensitive information needed to do the work and agree approved channels and access controls with the client. We do not ask you to submit credentials or sensitive production records through public forms. Project-specific handling and retention are documented in the applicable agreement.
What happens after launch?
The engagement plan defines handover and any continuing work. We can support a bounded transition, targeted follow-up, or an active managed-service arrangement where agreed. Production incident escalation is available only to active managed-service clients under their service terms.
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